connecting sky q booster with third party router

[SpoilerN9]

hi all im havent trouble getting the sky q booster working with my third party router setup. The sky q mini box mini is struggling for signal. the sky engineer set it up but unfortunately the box got reset.

Does anyone have an easy to follow set by step guide?

current setup as follows

Sky q main box wireless to asus router

sky q mini in the other room

sky q booster which has the wifi and power light but the connected light is not showing green.

[oldfella · Accepted solution]

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@SpoilerN9 wrote:

hi all im havent trouble getting the sky q booster working with my third party router setup. The sky q mini box mini is struggling for signal. the sky engineer set it up but unfortunately the box got reset.

Does anyone have an easy to follow set by step guide?

current setup as follows

Sky q main box wireless to asus router

sky q mini in the other room

sky q booster which has the wifi and power light but the connected light is not showing green.

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Hi @SpoilerN9 

Assuming the main Q box is connected correctly you need to set up the Q booster as follows.

Position the booster approx midway between the main Q box and the mini.

1. Hold the WPS button on your booster for 3 seconds until it flashes amber. Then hold the WPS button on the front of your main Q box for 3 seconds until it flashes amber - You'll need to do it within 2 minutes.
2. After a few minutes, the connected light on the booster should  turn green. You're all set up.

Tip: Need to move your booster after you've connected, don't worry it will automatically reconnect when its moved as long as its within range of your main Q box.

Then carry out a Network Reset on the mini.

Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with Q device,
You will be asked to press the WPS button on the Q booster box (not the mini as the Network reset will start the mini WPS automatically).

[SpoilerN9]

thanks for this

so ive just got the booster working with the Q box

so now im setting up the mini, am i doing mini to booster wps or mini to main sky q wps?

[SpoilerN9]

nevermind ive fixed it, connected the mini to the booster, all works fine

if only your instructions were on the sky website! thank you

[Chodley]

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@SpoilerN9 wrote:

nevermind ive fixed it, connected the mini to the booster, all works fine

if only your instructions were on the sky website! thank you

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https://www.sky.com/help/articles/sky-wifi-booster-setup-q-booster

😉😁

[SpoilerN9]

i read that but thats only with skys own hub. i have a third party router

[Chodley]

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@SpoilerN9 wrote:

i read that but thats only with skys own hub. i have a third party router

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Yeah, badly worded I think. Same process for both.

edit: oh no it's not, sorry, of course. I used kine to connect the Q to the router so did it that way (which never worked reliably)