I need to talk to the technical team, sky had been inconsistently not working for the last year,

[Joe871]

sky has not been working properly since last engineer visit. Both mini box and main box cannot operate simultaneously and 4K doesn't work. If I am unable to talk to a human on these issues then I would look to cancel subscription today. The engineer changed the box on the last visit, and said if this doesn't resolve the issues then the satellite is the likely issue

[Daniel0210]

@Joe871 

We are humans on here but you aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum.

It isn't an issue with the satellite, it's possibly an issue with your satellite dish. If you want another engineer visit give Sky a call as before. 

[TimmyBGood]

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@Joe871 wrote:

The engineer changed the box on the last visit, and said if this doesn't resolve the issues then the satellite is the likely issue

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The satellite dish, presumably, rather than the very expensive hardware trio in geosynchronous orbit...

[Chodley]

When you say 4K doesn't work, can you add more detail there? Is that broadcast or downloaded or both? And what happens? Presumably you're paying for UHD?