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Discussion topic: colour saturation on sky q

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This message was authored by bash100 This message was authored by: bash100

colour saturation on sky q

my sky q is only weeks old but the picture sometimes is saturated by thr red colour, I have managed to over come this by turning the power of to the sky q box (re booting the system this works. but sa happened several times. any help with be gratfully accepted


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This message was authored by stereohaven This message was authored by: stereohaven Answer

Re: colour saturation on sky q

Posted by a Superuser, not a Sky employee. Find out more

@bash100 I used to have this and solved it the same way, a sort of red blockiness you could see on skin tones or the blue backgrounds in the menus cleared by a power cycle.

 

I recently changed all my HDMI cables to certified 8K versions (total overkill but they were on a deal!), and haven't had the problem since.

 

Can you try a different HDMI cable?

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LG OLED | Sky Q | EE TV Pro | BT Smart Hub 2 | Apple TV 4K

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This message was authored by stereohaven This message was authored by: stereohaven Answer

Re: colour saturation on sky q

Posted by a Superuser, not a Sky employee. Find out more

@bash100 I used to have this and solved it the same way, a sort of red blockiness you could see on skin tones or the blue backgrounds in the menus cleared by a power cycle.

 

I recently changed all my HDMI cables to certified 8K versions (total overkill but they were on a deal!), and haven't had the problem since.

 

Can you try a different HDMI cable?

-------------------------

LG OLED | Sky Q | EE TV Pro | BT Smart Hub 2 | Apple TV 4K
This message was authored by DHV This message was authored by: DHV

Re: colour saturation on sky q

I had the same issue with red saturation. Changed HDMI cable and all sorted. 

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