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Discussion topic: certain programs which are on series record are missing the beginning 2-3 mins BBC 1

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This message was authored by Loopimooi This message was authored by: Loopimooi

certain programs which are on series record are missing the beginning 2-3 mins BBC 1

Over the past few weeks we've noticed that certain programmes on BBC1, that are set to series record on Sky Q are missing the start by a good 2-3 minutes. We have also noticed that certain other programmes that we turn on to what live have also started. How can we rectify this. Thanks 

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: certain programs which are on series record are missing the beginning 2-3 mins BBC 1

Posted by a Superuser, not a Sky employee. Find out more

@Loopimooi wrote:

Over the past few weeks we've noticed that certain programmes on BBC1, that are set to series record on Sky Q are missing the start by a good 2-3 minutes. We have also noticed that certain other programmes that we turn on to what live have also started. How can we rectify this. Thanks 


Hi @Loopimooi Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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