apps missing

[gmac68]

unable toload itv x and paramount apps on my sky q box.

box was replaced yesterday and i set up new box and unable to get thease two apps 

[oldfella]

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@gmac68 wrote:

unable toload itv x and paramount apps on my sky q box.

box was replaced yesterday and i set up new box and unable to get thease two apps 

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Hi @gmac68 

Try the following link

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks-t2 

[gmac68]

allready tried this just annoying that it was all working on previous box and not on this new one 

tried the refresh apps yeterday and again today now awaiting sky to get back to me

thank you fro your response

[oldfella]

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@gmac68 wrote:

allready tried this just annoying that it was all working on previous box and not on this new one 

tried the refresh apps yeterday and again today now awaiting sky to get back to me

thank you fro your response

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Hi @gmac68 

Did you check that the Q box is on the latest Software? (Q220......... )