19 Jun 2024 09:29 AM
getting no reception by sky antenna
19 Jun 2024 09:36 AM
no reception after rain
19 Jun 2024 09:44 AM - last edited: 19 Jun 2024 09:45 AM
What signal strength does it say your box is receiving on the settings menu?
Check the connections at the back of the box and if it still doesn't help you'll need to ring Sky and ask for an engineer to attend and check your cabling and dish alignment.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
19 Jun 2024 10:58 AM
Posted by a Superuser, not a Sky employee. Find out morePresuming you mean the dish, if you are connected to a communal dish you’ll need to liaise with you building management company / landlord who will have their approved engineers to contact.
Note: A dish misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.
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