0

Discussion topic: Would like to get sky stream but as we have a sky q box t

Reply
This message was authored by: NatalieJones14

Would like to get sky stream but as we have a sky q box t

We are only using our sky q box as a free view box, would like to get sky stream but it is saying that we can't apply as we already have sky q

Reply

All Replies

This message was authored by: Invisiblename

Re: Would like to get sky stream but as we have a sky q box t

Posted by a Superuser, not a Sky employee. Find out more

@NatalieJones14 wrote:

We are only using our sky q box as a free view box, would like to get sky stream but it is saying that we can't apply as we already have sky q


Not sure I understand "only using our Sky Q box as a free view box"? For Sky Q to still be working you must be under some sort of contract with an associated fee. If you want to switch to Stream, you just need to request this and your equipment will be switched over. You would need to return the Sky Q receiver as this is only loaned to you.

I am just another Sky customer!
This message was authored by: Laing1

Re: Would like to get sky stream but as we have a sky q box t

Posted by a Superuser, not a Sky employee. Find out more

@NatalieJones14 wrote:

We are only using our sky q box as a free view box, would like to get sky stream but it is saying that we can't apply as we already have sky q


@NatalieJones14 if you are on the Sky essentials package or any package for that matter I believe you need to phone Sky to take out Sky Stream you cannot do it online this is due to being a current Q customer


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Reply