Wolf Hall Season 1 episodes missing from On Demand

[Nollaig3]

I watched Episode 1 of Wolf Hall Season 1 on Sky On Demand only to find that the rest of the Season 1 episodes are missing...

[SMartin1]

Yes, is there an update on this Sky? Seems

odd to just have the one episode available! 

[Nollaig3]

Thanks SMartin1, have you had the same issue?

[PandJ2020 · Accepted solution]

Hit the search button on the remote

scroll to W hit select

move right

click on wolf hall

all episodes are there

[Nollaig3]

Hi,

I've tried that and only Ep1 of Season 1 amd Season 2 episodes are there.

I'm hoping Sky Support might jump in here and provide a solution. 

Thanks

[PandJ2020]

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@Nollaig3 wrote:

I've tried that and only Ep1 of Season 1 amd Season 2 episodes are there.

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All episodes show for me.  (I even downloaded S1E2 to check)

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I'm hoping Sky Support might jump in here and provide a solution. 

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I doubt it.  This is primarily a customer helps customer forum and not a route to sky support.

Try rebooting your box and internet router.

[Nollaig3]

Very odd... I'll try rebooting again amd see what happens.

Getting through to Sky Support is a drama in itself. 😞

Tks all

[SMartin1]

I'm guessing it might be because we are in Ireland? I tried rebooting and still just the one episode from season 1 there. 

[Nollaig3]

I'm in contact with Sky Support now Nd they can't explain it either...

They're working on it though.

[Nollaig3]

Fyi. Sky tech team have identified a tech issue and they are working to fix it.

All episodes should be back soon. 🤞

[SMartin1]

Great, thanks Nollaig

[Oxymoron72]

Hi

I'm having exactly the same problem,

Is there a fix??

thanks

[Nollaig3]

Sky said there is a tech issue that they are working on but I've had no further update.

I can only assume they are still working on it....

[SMartin1]

I was told it wouldn't be fixed for Irish customers.

[Nollaig3]

So we've both been told something different...

When were you in contact with them?