03 Dec 2024 10:15 AM
My Sky Q box keeps losing Internet connection. I have a Vodafone router and connect using Wi-fi. This is a continual problem but is worse now. Even the sky mini boxes have issues but they are usually connected to the Internet when the main box isn't. I have reset everything many times and usually, but not always, got an Internet connection but the main box quickly loses connection. What do I have to do to get this flaky system working reliably?
04 Dec 2024 01:51 PM
Engineer came around, nice guy, and installed a Sky booster. A few tweaks and all is up and running. Challenge, will it last? I believe so!
04 Dec 2024 08:37 AM
Posted by a Sky employeeHi @Slcmpc
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
04 Dec 2024 01:51 PM
Engineer came around, nice guy, and installed a Sky booster. A few tweaks and all is up and running. Challenge, will it last? I believe so!
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