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Discussion topic: Will the free netflix subscription stay if I delete the account and make a new one?

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Message posted on ‎14 Aug 2025 05:46 PM

Will the free netflix subscription stay if I delete the account and make a new one?

I have a free Netflix account with my sky. However the Netflix account I have made has a misspelled email and therefore I cannot verify it and ultimately change it.

 

if I delete the Netflix account linked with my sky and make a new one,, will the new one still be free or will I have to pay for it this time?

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Message posted on ‎14 Aug 2025 06:28 PM

Re: Will the free netflix subscription stay if I delete the account and make a new one?

Posted by a Superuser, not a Sky employee. Find out more

@Jamie521  You shouldn't need to delete your netflix account, simply update the incorrect email details at netflix.com.

 

Deleting the account may well cause an issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Jamie521

Message posted on ‎14 Aug 2025 08:59 PM

Re: Will the free netflix subscription stay if I delete the account and make a new one?

Hi,

I can't update the email on the account because I haven't verified the current one, Netflix won't let me put a new one until I've "verified" the current misspelled one. Should I just  leave it as it is? I've been told that verifying my Netflix email isn't actually necessary.

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Message posted on ‎15 Aug 2025 06:49 AM - last edited: ‎15 Aug 2025 06:50 AM

Re: Will the free netflix subscription stay if I delete the account and make a new one?

Posted by a Superuser, not a Sky employee. Find out more

Phone them. They might be able to fix it for you if they can verify your identity

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Message posted on ‎15 Aug 2025 04:41 PM

Re: Will the free netflix subscription stay if I delete the account and make a new one?

Posted by a Superuser, not a Sky employee. Find out more
@Jamie521 wrote:

Hi,

I can't update the email on the account because I haven't verified the current one, Netflix won't let me put a new one until I've "verified" the current misspelled one. Should I just  leave it as it is? I've been told that verifying my Netflix email isn't actually necessary.

@Jamie521 
You can contact Netflix on the link below

https://help.netflix.com/en/contactus


I may be a Sky Superuser but I am still just a Sky customer

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