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Discussion topic: Will my Sky Q work without Broadband Modem?

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This message was authored by Ger27 This message was authored by: Ger27

Will my Sky Q work without Broadband Modem?

I cancelled my Sky Broadband/Boost/Talk subscription this morning. I was told I have to return my Broadband Modem. Will the performance of my Sky Q TV package, including Multiscreen and two Mini boxes'  be affected without the Modem?


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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Will my Sky Q work without Broadband Modem?

Posted by a Superuser, not a Sky employee. Find out more

@Ger27 wrote:

I cancelled my Sky Broadband/Boost/Talk subscription this morning. I was told I have to return my Broadband Modem. Will the performance of my Sky Q TV package, including Multiscreen and two Mini boxes'  be affected without the Modem?


hi @Ger27 

 

You will be able to watch Satellite TV & any recordings you have via your main box.

 

Unfortunately your Minis rely on IP adresses assigned by your Router so are unlikely to work & of course any apps or downloads won't work until you have a new internet provider (& router)

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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Will my Sky Q work without Broadband Modem?

Posted by a Superuser, not a Sky employee. Find out more

@Ger27 wrote:

I cancelled my Sky Broadband/Boost/Talk subscription this morning. I was told I have to return my Broadband Modem. Will the performance of my Sky Q TV package, including Multiscreen and two Mini boxes'  be affected without the Modem?


hi @Ger27 

 

You will be able to watch Satellite TV & any recordings you have via your main box.

 

Unfortunately your Minis rely on IP adresses assigned by your Router so are unlikely to work & of course any apps or downloads won't work until you have a new internet provider (& router)

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