Discussion topic: Wi-Fi keeps disconnecting for long periods of time
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Message posted on 11 May 2024 10:53 PM
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Wi-Fi keeps disconnecting for long periods of time
My Wi-Fi keeps disconnecting for long periods of time this evening. So we're all on our mobile data ? Also when my box is on with power working I have no lights ? I have a new skyQ box because I rejoined last week I never had an issue with sky before but for days our Wi-Fi has been terrible it's frustrating . You tube shows lights mine doesn't show at all unless you look closely into where the lights are ? I'm wondering do I have a faulty box . I've checked my line it says it's all fine but we don't have internet help please ? I have disconnected it and waited to start back up and all leads are in correctly. I only know if internet is on because of my tv as my lights are not showing at all .
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Message posted on 12 May 2024 12:23 AM
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Re: Wi-Fi keeps disconnecting for long periods of time
Sorry that post is a bit confusing. Do you mean you have no internet at all for long periods or just that the Q box disconnects for long periods?
Are the lights you mentioned supposed to be on the router?
Message posted on 13 May 2024 07:59 AM
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Re: Wi-Fi keeps disconnecting for long periods of time
Good morning .
The skyq box should have lights but mine isn't working . The dots are there to show power and internet ect but the lights don't show up .
we also go hours each day with no internet at all .
when the internet is on the box still shows no lights ?
thank you 🙂
Message posted on 14 May 2024 10:32 AM
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Re: Wi-Fi keeps disconnecting for long periods of time
Hi
The Sky Q bix doesn't have an internet light. Only power (red/orangr/green) in the middle of the circular power button on the right and the big blue annoying rotating light in the middle when playing back a recording.
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