17 Oct 2023 02:21 PM
I have sky to live in Margate the weathers fine yet every radio channel that is NOT BBC has no signal. I'm fed up with this poor service
17 Oct 2023 02:31 PM
Posted by a Superuser, not a Sky employee. Find out more
Typically loss of channels (including radio by satellite) is the result of a dish alignment issue, which you'd need to book an installer visit to resolve.
17 Oct 2023 02:32 PM
Posted by a Superuser, not a Sky employee. Find out more@Fr+Denis
If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. Just to make you aware, if you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.
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