24 Jun 2023 11:06 AM
Last week surpose to deliver my replacement box. Dpd didn’t even bother to turn up. No way of contacting them. Reschedule for today and did the same thing, lied that they tried to deliver when I was in and no knock on the door, or card. Called sky and quess what, they can't even contact them either. How the hell do you work with a company that you cant contact if you have an issue. Sky, you will be losing a customer of over 17 years.
24 Jun 2023 02:13 PM
Posted by a Superuser, not a Sky employee. Find out moreI've had problems with DPD in the past too, not with a Sky delivery, though. They delivered a TV which was dented, obviously the result of rough handling which I sent back. They delivered the replacement which was also damaged and was returned too.
24 Jun 2023 04:18 PM
I think it entirely depends, much like many things, on where you live.
I rate DPD as the best of the courier services that serve my area. Every delivery has been on time, with accurate tracking and friendly, efficient drivers.
The less said about Evri on the other hand, the better.
24 Jun 2023 04:22 PM
Posted by a Superuser, not a Sky employee. Find out moreDPD are by far the best courier company I have dealt with! Never had a problem with any, of many, deliveries I've received via them. There app is very informative and keeps you informed at every stage, from supplier hand-over to doorstep
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