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Discussion topic: Glitching

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This message was authored by: Ange11

Glitching

When I watch a recorded programme and I want to FF the adverts I put it on 30 speed but it keeps jumping back a minute or going really slow, I've unplugged my sky q and then it seemed ok but now gone back to being glitchy and jumpy again. Anyone experienced this and if so how did you resolve it? Many thanks 

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This message was authored by: LJB-C

Re: Glitching

Posted by a Sky employee

Hi there @Ange11, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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