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Discussion topic: Whirring noise on sky q box

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This message was authored by: socramedina

Whirring noise on sky q box

This is my 3th sky q box has been replaced and engineering visit twice and the whirring noise still happening , every single morning I have to unplug and re start which is not ideal, and the sky q box is not even hot.

can sky come with a solution please?  Never have an issue with the box before , this is happening since last 6 months 

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This message was authored by: Daniel0210

Re: Whirring noise on sky q box

Posted by a Superuser, not a Sky employee. Find out more

@socramedina 

What time is this happening "every single morning"? There is a reason for asking.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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This message was authored by: socramedina

Re: Whirring noise on sky q box

Yes and night time too , and the screen on the tv goes black and then after 3 seconds comes back 

This message was authored by: Daniel0210

Re: Whirring noise on sky q box

Posted by a Superuser, not a Sky employee. Find out more

@socramedina 

Probably not related to standby settings then which tend to be between 0230 & 0545.

https://www.sky.com/help/articles/using-the-standby-settings 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Avatar for socramedina
Level 4 icon
Topic Author
This message was authored by: socramedina

Re: Whirring noise on sky q box

.I have tried that before but still the same issue 

 

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