Discussion topic: Where is my 5 app?

This message was authored by: Flippineck · ‎12 Mar 2025

I've got the "5" app on my main TV when I'm watching SKY.. It's one of the "tiles", like Netflix, Disney+ etc.

But it isn't on my other TV! All the other apps are there, but not "5".
can anyone help?

This message was authored by: nigea99 · ‎13 Mar 2025

@Flippineck wrote:

I've got the "5" app on my main TV when I'm watching SKY.. It's one of the "tiles", like Netflix, Disney+ etc.

But it isn't on my other TV! All the other apps are there, but not "5".
can anyone help?

hi @Flippineck

Follow all the steps on this link (skipping any that are OK) to ensure that the Software & apps are all up to date on the box that has it missing
https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks

Note: The refresh apps may take a few hours before it happens

This message was authored by: lettice · ‎13 Mar 2025

As well as doing the above, to get the tile added, from checking software and an app refresh.

Try saying 'My 5' into your voice remote.

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Discussion topic: Where is my 5 app?

Where is my 5 app?

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