Where is installation menu?

[KristenN]

Message on screen says 'No channels have been added yet. Please go to installation menu to add channels.'

i cant locate an installation menu! Using Sky Q. 
please help, thanks.

[nigea99]

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@KristenN wrote:

Message on screen says 'No channels have been added yet. Please go to installation menu to add channels.'

i cant locate an installation menu! Using Sky Q. 
please help, thanks.

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hi @KristenN 

that is a message from your TV's Freeview (or possibly Freesat) tuner and not SKY

To watch  SKY you mus select the HDMI input your SKY box is connected to 

[KristenN]

Ah thanks so much!

That makes sense.. 😊 

cheers.

[KristenN]

FIXED! I feel kinda stupid as well as grateful, and so pleased it's now fixed.

[nigea99]

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@KristenN wrote:

FIXED! I feel kinda stupid as well as grateful, and so pleased it's now fixed.

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Many people who never use the TV's own tuners don't think of them and the messages they may give - you are far from alone. 

Just glad we could help