So I currently have my original sky q touch remote from new in 2018.
Thinking it may be playing up now as watching the bill it was not issuing commands as it should or something else was going on.
Anyway my question is when I order a replacement there was no mention which sky q remote they send out,till today when an email says my sky q touch remote has been dispatched. So do you just get sent the same remote or could I be getting a different one?
Posted by a Superuser, not a Sky employee. Find out more
The Sky Q Touch remote is no longer available.
If you request a replacement, you will get the Sky Q voice remote that has the voice button on the front of the remote, as shown in the video on this help page;
Sky Community Superuser. What is a Superuser? Click here to find out Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester. My good journey to Sky Stream from Sky Q. Click here to read
Posted by a Superuser, not a Sky employee. Find out more
The Sky Q Touch remote is no longer available.
If you request a replacement, you will get the Sky Q voice remote that has the voice button on the front of the remote, as shown in the video on this help page;
Sky Community Superuser. What is a Superuser? Click here to find out Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester. My good journey to Sky Stream from Sky Q. Click here to read
