Discussion topic: We have three tv sky boxes in our household one is not work at all

This message was authored by: Fionabrown8 · ‎30 May 2024

Hi

one of my three sky tv boxes is not working at all when plugged in no light at all

This message was authored by: Daniel0210 · ‎30 May 2024

Is this the main Sky Q box or one of your mini boxes? Have you tried another electrical device in the plug socket?

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: lettice · ‎30 May 2024

Try following as desribed in this Sky help article, namely step 2 recovery procedure;

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

Discussion topic: We have three tv sky boxes in our household one is not work at all

We have three tv sky boxes in our household one is not work at all

All Replies

Re: We have three tv sky boxes in our household one is not work at all

Re: We have three tv sky boxes in our household one is not work at all

Was this discussion not helpful?

Search Sky Community

Start a new discussion