30 May 2024 12:10 PM
Sky box is showing amber light and I've tried repairing the remote and it's not working
30 May 2024 12:17 PM
Posted by a Superuser, not a Sky employee. Find out more
@Lilyll wrote:
Sky box is showing amber light and I've tried repairing the remote and it's not working
Hi @Lilyll
The Q box needs to on to re pair the remote.
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.
30 May 2024 01:23 PM
My mam had the same. I cleared allot of her recordings which brought back the green light
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion