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Discussion topic: We had to unplug everything to move the tv and sky w box. Now it’s not working?

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SH2
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This message was authored by SH2 This message was authored by: SH2

We had to unplug everything to move the tv and sky w box. Now it’s not working?

‎24 Aug 2023 11:13 AM

We had to unplug everything to move the tv and sky w box. Now it’s not working?

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Invisiblename
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Superuser
This message was authored by Invisiblename This message was authored by: Invisiblename

Re: We had to unplug everything to move the tv and sky w box. Now it’s not working?

‎24 Aug 2023 11:47 AM - last edited: ‎24 Aug 2023 11:51 AM

Posted by a Superuser, not a Sky employee. Find out more
@SH2 wrote:

We had to unplug everything to move the tv and sky w box. Now it’s not working?

If it's "all unplugged" it's not going to work 😋

 

Are you sure you've reconnected it all correctly?  You can check here:

 

https://www.sky.com/help/articles/setting-up-sky-q-setting-up-new-box

I am just another Sky customer!
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twilight+princess
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This message was authored by twilight+princess This message was authored by: twilight+princess

Re: We had to unplug everything to move the tv and sky w box. Now it’s not working?

‎24 Aug 2023 01:20 PM

Posted by a Superuser, not a Sky employee. Find out more

Does the TV &/or Sky Q box turn on?

Is the TV on the correct input?

Obvious but check to see if the power socket is turned on for both TV & box.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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