25 Apr 2024 09:51 PM
25 Apr 2024 09:53 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Karenmc2008
Have you tried completly resetting your Bluetooth remote.
With the Q box on with green led
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion