We are having issues playing recordings and using catch up and on demand.

[Amanda-Jane62]

We are experiencing constant feezing when trying to watch recordings and buffering when trying to access iPlayer and messages saying the service is not available

[Addie15]

Hi there, @Amanda-Jane62. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147