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Discussion topic: We are having Intermittant problems when trying to use our remote control

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This message was authored by: JulieCarrack

We are having Intermittant problems when trying to use our remote control

We are having Intermittant problems when trying to use our remote control

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This message was authored by: oldfella

Re: We are having Intermittant problems when trying to use our remote control

Posted by a Superuser, not a Sky employee. Find out more

@JulieCarrack wrote:

We are having Intermittant problems when trying to use our remote control


Hi @JulieCarrack 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

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