@JulieCarrack wrote:
We are having Intermittant problems when trying to use our remote control
Hi @JulieCarrack
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
