Netflix keeps asking for my password when it usually automatically goes into it

[dawn+marissa]

Netflix asking for password to sign in when it normally goes in when pressing Netflix button?????

[oldfella]

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@dawn+marissa wrote:

Netflix asking for password to sign in when it normally goes in when pressing Netflix button?????

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Hi @dawn+marissa .

There is no Netflix button on a Q remote.

So I assume you are using the App on a Smart TV and not Sky Q?

Edit 

See also following link

https://help.netflix.com/en/node/1894#:~:text=Netflix%20won't%20stay%20signed,Netflix%20from%20stayi....

[dawn+marissa]

Additional tv 

[Chodley]

And does the netflix app on the actual Sky mini box (rather than the TV app through the netflix button on its remote) work ok?