12 Apr 2023 05:58 PM
I need to order a new remote control of my skyQ box
12 Apr 2023 06:01 PM
Posted by a Superuser, not a Sky employee. Find out more
@Midhat wrote:
I need to order a new remote control of my skyQ box
Hi @Midhat
Have you tried completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
Is this doesn't solve your issue
Check out the following link.
Click still need help and then click get in touch after ticking the box that you have tried online help. This will lead you to a form for free remote replacement.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment
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