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Discussion topic: Want to order

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This message was authored by Midhat This message was authored by: Midhat

Want to order

I need to order a new remote control of my skyQ box

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This message was authored by oldfella This message was authored by: oldfella

Re: Want to order

Posted by a Superuser, not a Sky employee. Find out more

@Midhat wrote:

I need to order a new remote control of my skyQ box


Hi @Midhat 

Have you tried completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

 

Is this doesn't solve your issue

Check out the following link.

Click still need help and then click get in touch after ticking the box that you have tried online help.   This will lead you to a form for free remote replacement.

https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment 

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