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Discussion topic: Waiting for tv schedule

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This message was authored by: Mark-2

Waiting for tv schedule

To guide says waiting for tv schedule 

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This message was authored by: Steve385

Re: Waiting for tv schedule

min is stuck on waiting for programme to load

This message was authored by: LeeS1991

Re: Waiting for tv schedule

Mine is the same. Won't load and programmes on the TV Guide. Just says "please wait for your programme to load" and after about 1 minutes it kicks me back off onto the homepage.
This message was authored by: Steve385

Re: Waiting for tv schedule

Seems like an issue with sky streaming

 

Connected via ethernet on a 900 MB fibre connection

This message was authored by: Steve385

Re: Waiting for tv schedule

Netflix seems to be working okay

This message was authored by: Loopy1

Re: Waiting for tv schedule

I am stuck on please wait for your programme to load and then goes to main page again and says technical fault on all channels 

This message was authored by: Loopy1

Re: Waiting for tv schedule

I had to push standby on the control, turn the sky box off for a min then back on and all working now 

This message was authored by: Daniel0210

Re: Waiting for tv schedule

Posted by a Superuser, not a Sky employee. Find out more

Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: LeeS1991

Re: Waiting for tv schedule

Thanks everyone, the reboot worked. Don't know why I hadn't thought of that.

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