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Discussion topic: Waiting for tv schedule

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This message was authored by Mark-2 This message was authored by: Mark-2

Waiting for tv schedule

To guide says waiting for tv schedule 

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This message was authored by Steve385 This message was authored by: Steve385

Re: Waiting for tv schedule

min is stuck on waiting for programme to load

This message was authored by LeeS1991 This message was authored by: LeeS1991

Re: Waiting for tv schedule

Mine is the same. Won't load and programmes on the TV Guide. Just says "please wait for your programme to load" and after about 1 minutes it kicks me back off onto the homepage.
This message was authored by Steve385 This message was authored by: Steve385

Re: Waiting for tv schedule

Seems like an issue with sky streaming

 

Connected via ethernet on a 900 MB fibre connection

This message was authored by Steve385 This message was authored by: Steve385

Re: Waiting for tv schedule

Netflix seems to be working okay

This message was authored by Loopy1 This message was authored by: Loopy1

Re: Waiting for tv schedule

I am stuck on please wait for your programme to load and then goes to main page again and says technical fault on all channels 

This message was authored by Loopy1 This message was authored by: Loopy1

Re: Waiting for tv schedule

I had to push standby on the control, turn the sky box off for a min then back on and all working now 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Waiting for tv schedule

Posted by a Superuser, not a Sky employee. Find out more

Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by LeeS1991 This message was authored by: LeeS1991

Re: Waiting for tv schedule

Thanks everyone, the reboot worked. Don't know why I hadn't thought of that.

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