Posted by a Superuser, not a Sky employee. Find out more
Hi @ATC7 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?.
------------------------------------------------------------------------- I used to have superpowers… But a therapist took them away.
If the advice from @Quoman7 doesn't help long term, you will need to contact Sky if you want them to solve it.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Thanks and agreed but Sky said to go MySky app which sent me here , just need escalating, I am not the the only one with this issue . Sky do not even list it as a known issue.
