Volume level fluctuations on UHD broadcasts

[Super+Anthony]

For me it seems to happen on other channels as well

[DPT79]

@lettice 

Sorry I keep realising there were other things you asked me!

In terms of the frequency of the volume level fluctuating it will do it maybe 2 or 3, perhaps 4 times during a 3-4  ish  hour window whilst watching the F1 pre-amble, race and post-amble. 

It is quite a marked chenge, i will have to adjust the AVR volume by 4-5 steps to get it back to the same level.

thanks!

[lettice]

Thanks @DPT79 

Have enough info for now, I will pass on to Sky tomorrow for you and flag this post.

Please though on your recording of hdr and if poss, the live hdr cricket 'rain or shine 😀 at Edbaston tomorrow' try my suggestion to see if it helps. May not be a complete cure, but report if it's reducing the problem somewhat..

[DPT79]

Thanks very much and will do. 

I also changed to the setting from DD+ to DD and it didn't do it again after that point, although not long enough to really judge if it is resolved.

[Super+Anthony]

@lettice Thank you for all your help. I was watching most of the cricket and the sound was very low. Hopefully with your help Sky can look into this. I don't fully understand how the levels can change so often

[EANTC01]

I have a Samsung 75" tv running of one of my three pucks and I am experiencing fluctuations in volume whilst watching football in UHD. The volume keeps going up for short periods and then drops back to normal. I know the TV or Skyglass - I can't remember which - has the facility to increase the volume if the ambient noise in the room increases, but it's doing it without the room noise level going up!