Volume issues

[MartineDenton]

since moving house and reinstalling my sky (engineer visit) I have found that many non sky programs reduce the volume to inaudible levels, you then have to increase volume so you can hear it, the problem then becomes if you switch back to a normal channel without reducing volume back where the volume then becomes deafening. It never used to happen and as far as I am aware no settings have been changed. Any idea as this is very frustrating to say the least...

[Brill+Gill]

Hi @MartineDenton, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141