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Discussion topic: Voice control never works properly

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This message was authored by Rob74Lynch This message was authored by: Rob74Lynch

Voice control never works properly

Why is it that whenever I say "skip 30 minutes" or "skip one hour", etc... into the voice remote, it always interprets it as "skip 5 minutes", regardless of whatever time I say?

 

I've tried speaking as clearly as possible, directly into the (clean) microphone - yet very rarely does it seem to understand the time I say, and always seems to respond by skipping 5 minutes at a time!

 

So annoying when I'm trying to find a place in a movie but have to move in 5 minute increments every time.

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This message was authored by oldfella This message was authored by: oldfella

Re: Voice control never works properly

Posted by a Superuser, not a Sky employee. Find out more

@Rob74Lynch wrote:

Why is it that whenever I say "skip 30 minutes" or "skip one hour", etc... into the voice remote, it always interprets it as "skip 5 minutes", regardless of whatever time I say?

 

I've tried speaking as clearly as possible, directly into the (clean) microphone - yet very rarely does it seem to understand the time I say, and always seems to respond by skipping 5 minutes at a time!

 

So annoying when I'm trying to find a place in a movie but have to move in 5 minute increments every time.


Strange @Rob74Lynch 

Regularly use skip here without issues.   Even skip 4 minutes 15 seconds is correctly picked up for skipping ITV adverts

This message was authored by nigea99 This message was authored by: nigea99

Re: Voice control never works properly

Posted by a Superuser, not a Sky employee. Find out more

@Rob74Lynch wrote:

Why is it that whenever I say "skip 30 minutes" or "skip one hour", etc... into the voice remote, it always interprets it as "skip 5 minutes", regardless of whatever time I say?

 

I've tried speaking as clearly as possible, directly into the (clean) microphone - yet very rarely does it seem to understand the time I say, and always seems to respond by skipping 5 minutes at a time!

 

So annoying when I'm trying to find a place in a movie but have to move in 5 minute increments every time.


Although it does get it wrong occasionally for me it generally works.

 

Can I point out that "Go To nn minutes" is also useful - You can use hours, minutes & seconds or mix e.g. Go to 1hour 15 minutes

This message was authored by 5thn This message was authored by: 5thn

Re: Voice control never works properly

Ours and my sister's have both started interpretting 'skip' as 'Get'.  Coincidence?  Or or Sky trying to stop us skipping adverts?

This message was authored by Harry100 This message was authored by: Harry100

Re: Voice control never works properly

Me too, started about a week ago. 

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