Viewing card

[Janetgreathead]

Tv working normally but when I go on apps for Netflix says put sky card in with chip up. I've dusted it put it back reset WiFi updated the software but still nothing same message. Any ideas?

[Mr+Flibbles+86]

Hi there @Janetgreathead , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147