Discussion topic: Viewing card
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Message posted on 09 Feb 2024 08:09 PM
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Viewing card
Just had a new hub arrive. Got it set up but now my viewing card is not working TV says that a card is not inserted. Should I have had a new one sent with the hub?
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Message posted on 09 Feb 2024 08:25 PM
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Re: Viewing card
@Lisalulu1 wrote:
Just had a new hub arrive. Got it set up but now my viewing card is not working TV says that a card is not inserted. Should I have had a new one sent with the hub?
Hi @Lisalulu1
Your Broadband hub has no influence on your viewing card.
If it is a new Q box then these do not come with a viewing card and you should have retained the card from the previous box.
Message posted on 09 Feb 2024 09:36 PM
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Re: Viewing card
Thank you I have managed to get it working by removing the card and turning the box off for a few minutes.
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