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Discussion topic: Viewing card

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Avatar for Manda1
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This message was authored by: Manda1

Message posted on ‎19 Dec 2023 11:50 AM

Viewing card

I've received my sky Q box this morning, can you confirm my viewing card has been posted out please? 

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎19 Dec 2023 11:57 AM

Re: Viewing card

Posted by a Superuser, not a Sky employee. Find out more

@Manda1  as fellow customers we can't confirm this, you would need to contact sky directly 


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This message was authored by: Invisiblename

Message posted on ‎19 Dec 2023 12:08 PM

Re: Viewing card

Posted by a Superuser, not a Sky employee. Find out more
@Manda1 wrote:

I've received my sky Q box this morning, can you confirm my viewing card has been posted out please? 

I've escalated this to Sky for you - look out for a Blue chat bubble on this site which will be Sky opening a chat with you

I am just another Sky customer!
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Avatar for Mr+Flibbles+86
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This message was authored by: Mr+Flibbles+86

Message posted on ‎19 Dec 2023 01:04 PM

Re: Viewing card

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to @Manda1 to chat.

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This message was authored by: Laing1

Message posted on ‎19 Dec 2023 01:56 PM

Re: Viewing card

Posted by a Superuser, not a Sky employee. Find out more
@Manda1 wrote:

I've received my sky Q box this morning, can you confirm my viewing card has been posted out please? 

@Manda1 aare you a new customer or a returning customer if you are a new customer then it is more than likely the box you received is a broadband router as the engineer will bring your Q box/es

If you are a returning customer then Sky expect you to have kept your old card so @Invisiblename has escalated ths to Sky for you 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Message posted on ‎21 Dec 2023 01:55 PM

Re: Viewing card

Posted by a Sky employee

We are still looking to help you @Manda1 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
 

Thanks

Lisa - Sky Tech Team Expert
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