Discussion topic: Viewing card

This message was authored by: Manda1 · ‎19 Dec 2023

I've received my sky Q box this morning, can you confirm my viewing card has been posted out please?

This message was authored by: SKY1992bf · ‎19 Dec 2023

@Manda1 as fellow customers we can't confirm this, you would need to contact sky directly

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This message was authored by: Invisiblename · ‎19 Dec 2023

@Manda1 wrote:
I've received my sky Q box this morning, can you confirm my viewing card has been posted out please?

I've escalated this to Sky for you - look out for a Blue chat bubble on this site which will be Sky opening a chat with you

I am just another Sky customer!

This message was authored by: Mr+Flibbles+86 · ‎19 Dec 2023

Thanks for escalating this. We’ve sent an invite to @Manda1 to chat.

This message was authored by: Laing1 · ‎19 Dec 2023

@Manda1 wrote:

I've received my sky Q box this morning, can you confirm my viewing card has been posted out please?

@Manda1 aare you a new customer or a returning customer if you are a new customer then it is more than likely the box you received is a broadband router as the engineer will bring your Q box/es

If you are a returning customer then Sky expect you to have kept your old card so @Invisiblename has escalated ths to Sky for you

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

This message was authored by: Lisa-P1987 · ‎21 Dec 2023

We are still looking to help you @Manda1 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: Viewing card

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