@Tpinklady wrote:
Hi we have just received my sky box, but we don't have a viewing card
@Tpinklady
Was this a doorstep swap of a faulty box? If so you were supposed to keep the viewing card from the faulty box.
Was it a new box sent out after rejoining Sky Q after a short time away? If so, Sky would have expected you to have retained your original viewing card.
Either way you will need to call Sky and order a new card which will be dispatched via Royal Mail.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
