This discussion topic has been answered Discussion topic: Viewing card
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Message posted on 15 May 2026 10:22 AM
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Message posted on 15 May 2026 10:25 AM
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@Robbo061960 wrote:
Message on sky q box says please insert your viewing card with the chip facing up, where do I find the viewing card?
It should be on the right hand side. If it's there (and little fingers haven't removed it) then push it in until it clicks out and carefully clean the chip side with a lint free cloth. Push it back in until it clicks.
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using the Deco WiFi
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Message posted on 15 May 2026 10:25 AM
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@Robbo061960 wrote:
Message on sky q box says please insert your viewing card with the chip facing up, where do I find the viewing card?
It should be on the right hand side. If it's there (and little fingers haven't removed it) then push it in until it clicks out and carefully clean the chip side with a lint free cloth. Push it back in until it clicks.
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using the Deco WiFi
Message posted on 15 May 2026 10:25 AM
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Re: Viewing card
@Robbo061960 wrote:
Message on sky q box says please insert your viewing card with the chip facing up, where do I find the viewing card?
hi @Robbo061960
They sit reasonably flush so not obvious to find
It is on the right hand side.
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