Viewing card

[michael+stab]

I haven't received my viewing card

[Lisa-P1987]

Hi there @michael+stab , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Logger]

Normal common sense would have sent me a new card before turning my complete package off,especially on the day of a brilliant sport viewing day,being a sky customer for over 20 years l am disgusted that they did that,and l am still waiting for the card !

[Laing1]

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@Logger wrote:

Normal common sense would have sent me a new card before turning my complete package off,especially on the day of a brilliant sport viewing day,being a sky customer for over 20 years l am disgusted that they did that,and l am still waiting for the card !

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@Logger can I ask why you need a new viewing card ? 

as if you have just changed a subscription package then you shouldn't need a new card 

[Logger]

My card was damaged,it was too old ,which they should have known,they like taking my £160 a month but don't care atoss about their customers