Discussion topic: Viewing card no longer active

This message was authored by: Michael+Mc+Laughl · ‎25 Mar 2023

My viewing card is no longer active .. can be please send me on a new viewing card as soon as possible..
Thanks

This message was authored by: PandJ2020 · ‎25 Mar 2023

@Michael+Mc+Laughl wrote:
My viewing card is no longer active .. can be please send me on a new viewing card as soon as possible..
Thanks

You're not taking to Sky CS here - just other customers.

The card wouldn't normally deactivate unless there's a reason?

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: Laing1 · ‎26 Mar 2023

@Michael+Mc+Laughl wrote:

My viewing card is no longer active .. can be please send me on a new viewing card as soon as possible..
Thanks

@Michael+Mc+Laughl You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: Viewing card no longer active

Viewing card no longer active

All Replies

Re: Viewing card no longer active

Re: Viewing card no longer active

Was this discussion not helpful?

Search Sky Community

Start a new discussion