0

Discussion topic: Viewing card missing

Reply
Avatar for Lb2007
Level 1 icon
What's this?
This message was authored by: Lb2007

Message posted on ‎23 Sep 2023 10:09 AM

Viewing card missing

Hi

we had new sky q box delivered this morning but when we gave the old one back to the driver we didn't take the viewing card out.

so we now don't have a viewing card can we get a new one?

Report post
Post 1 of 6
645 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for MightyQuinn
Level 12 icon
What's this?
Superuser
This message was authored by: MightyQuinn

Message posted on ‎23 Sep 2023 10:18 AM

Re: Viewing card missing

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lb2007   This is a common mistake,  unfortunately you now need to telephone Sky for a new card.

Welcome to the Sky Community

Report post
Post 2 of 6
642 Views
Reply
Confetti Ring
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎23 Sep 2023 12:22 PM

Re: Viewing card missing

Posted by a Superuser, not a Sky employee. Find out more

@Lb2007 

If you haven't yet called Sky we can get you some help with this through the Messaging Team. Let us know if you want to do that. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 3 of 6
629 Views
Reply
Avatar for Markfisher
Level 0 icon
What's this?
This message was authored by: Markfisher

Message posted on ‎11 May 2024 06:56 PM

Re: Viewing card missing

Help please 

Report post
Post 4 of 6
487 Views
0 Likes
Reply
Confetti Ring
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎11 May 2024 06:58 PM

Re: Viewing card missing

Posted by a Superuser, not a Sky employee. Find out more
@Markfisher wrote:

Help please 

@Markfisher 

With what? Have you done the same as the OP and left the viewing card in a returned faulty box? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 5 of 6
484 Views
0 Likes
Reply
Confetti Ring
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎11 May 2024 07:14 PM - last edited: ‎11 May 2024 07:29 PM

Re: Viewing card missing

Posted by a Superuser, not a Sky employee. Find out more

@Markfisher 

Your other post has been removed to save duplication of replies. Did you leave your viewing card in a returned box? If you have we can get you some help on here saving you a call. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 6 of 6
475 Views
0 Likes
Reply
Reply