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Discussion topic: Viewing card missing

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Lb2007
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This message was authored by Lb2007 This message was authored by: Lb2007

Viewing card missing

‎23 Sep 2023 10:09 AM

Hi

we had new sky q box delivered this morning but when we gave the old one back to the driver we didn't take the viewing card out.

so we now don't have a viewing card can we get a new one?

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MightyQuinn
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Re: Viewing card missing

‎23 Sep 2023 10:18 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lb2007   This is a common mistake,  unfortunately you now need to telephone Sky for a new card.

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Daniel0210
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Re: Viewing card missing

‎23 Sep 2023 12:22 PM

Posted by a Superuser, not a Sky employee. Find out more

@Lb2007 

If you haven't yet called Sky we can get you some help with this through the Messaging Team. Let us know if you want to do that. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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Markfisher
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Re: Viewing card missing

‎11 May 2024 06:56 PM

Help please 

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Daniel0210
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Re: Viewing card missing

‎11 May 2024 06:58 PM

Posted by a Superuser, not a Sky employee. Find out more
@Markfisher wrote:

Help please 

@Markfisher 

With what? Have you done the same as the OP and left the viewing card in a returned faulty box? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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Daniel0210
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Re: Viewing card missing

‎11 May 2024 07:14 PM - last edited: ‎11 May 2024 07:29 PM

Posted by a Superuser, not a Sky employee. Find out more

@Markfisher 

Your other post has been removed to save duplication of replies. Did you leave your viewing card in a returned box? If you have we can get you some help on here saving you a call. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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