@Chantelle0404 wrote:
I keep getting a message come up on my tv saying viewing card is not active and I need to contact sky can u please tell me why I'm getting this message thanks
@Chantelle0404 not a message i've seen before as we are customers here like you but have you cancelled at all and then re-instated or missed a payment ?
If neither of them you could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
