Sky Q box red light flashing, i've tried unpluging it for 2 mins and reconnecting it but still flash

[Andysabinhope]

Sky Q box red light flashing, i've tried unpluging it for 2 mins and reconnecting it but still flashes, this started this morning

[oldfella]

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@Andysabinhope wrote:

Sky Q box red light flashing, i've tried unpluging it for 2 mins and reconnecting it but still flashes, this started this morning

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Hi @Andysabinhope 

Try working through the following link

https://www.sky.com/help/articles/sky-q-box-wont-turn-on

[Andysabinhope]

Hi Oldfella. did that already, it turns on and can see picture but light is still flashing

[Fraggle78]

Mine is doing the same. Did you get this resolved?