11 Sep 2024 04:59 PM
I hard a hard drive issue and ordered a new sky box after it didn't work after a resset. The new box came and delivery driver took the box away. I was not in the house at the time. And the viewing card has gone with the old box
11 Sep 2024 05:04 PM
Posted by a Superuser, not a Sky employee. Find out more@Thomasq29 You'll need to call Sky to get a replacement card.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
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