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Discussion topic: Viewing card gone with old sky boxvirwing card

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This message was authored by Thomasq29 This message was authored by: Thomasq29

Viewing card gone with old sky boxvirwing card

I hard a hard drive issue and ordered a new sky box after it didn't work after a resset. The new box came and delivery driver took the box away. I was not in the house at the time. And the viewing card has gone with the old box

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This message was authored by GD1 This message was authored by: GD1

Re: Viewing card gone with old sky boxvirwing card

Posted by a Superuser, not a Sky employee. Find out more

@Thomasq29  You'll need to call Sky to get a replacement card.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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