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Discussion topic: Move Sky Q Cable to come into a different room

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This message was authored by Luke+Samuel This message was authored by: Luke+Samuel

Move Sky Q Cable to come into a different room

Hi, 

 

I set up with Sky Q at my new address recently and when the engineer came out to put up the Satellite Dish he brought the cable for my Sky Q box into my dining room at the back off the house. He said I could use my main box in here and use one off my multi rooms in the living room at the front it wouldn't make any difference. But now I have Sky Q 2TB and I don't want it in the back room with the kids etc. I'd like it to come into my living room as would be normal procedure. Will Sky send someone out just to bring the cable in to my living room , I actually have a broadband engineer from Sky coming next week would he do this for me? Has anyone got any knowledge or advice please?


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This message was authored by Chodley This message was authored by: Chodley Answer

Re: Move Sky Q Cable to come into a different room

Posted by a Superuser, not a Sky employee. Find out more

Well yeah but he should have known the mini can't do 4K

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Move Sky Q Cable to come into a different room

Posted by a Superuser, not a Sky employee. Find out more

Yes, they will do this but may charge to do so.

I am just another Sky customer and my views are my own
This message was authored by Chodley This message was authored by: Chodley

Re: Move Sky Q Cable to come into a different room

Posted by a Superuser, not a Sky employee. Find out more

And I think the broadband engineer won't have the right kit for it

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Move Sky Q Cable to come into a different room

Posted by a Superuser, not a Sky employee. Find out more

@Chodley wrote:

And I think the broadband engineer won't have the right kit for it


Indeed - it will be an OpenReach engineer that won't touch the satellite cables...

I am just another Sky customer and my views are my own
Luke+Samuel
Topic Author
This message was authored by Luke+Samuel This message was authored by: Luke+Samuel

Re: Move Sky Q Cable to come into a different room

I can just ring Sky and they will send someone out not a big job 👍

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Move Sky Q Cable to come into a different room

Posted by a Superuser, not a Sky employee. Find out more

@Luke+Samuel wrote:

I can just ring Sky and they will send someone out not a big job 👍


Yes, but they may want to charge around £65 and there may be a wait...

I am just another Sky customer and my views are my own
Luke+Samuel
Topic Author
This message was authored by Luke+Samuel This message was authored by: Luke+Samuel

Re: Move Sky Q Cable to come into a different room

The cable currently running along my dining room floor into my living room, I could put it along the skirting myself but I'd need more cable and would prefer coming through the wall into the living so be worth paying for but I regret now agreeing to it, he was a nice engineer and it was easier for him and using a multi box in my main room with the 2tb in the dining room he said wouldn't make any difference and I agreed but regretting it now but that's not his vault nice fella and he did say it to me so i wouldn't be complaining to sky , just ask for it to be moved

This message was authored by Chodley This message was authored by: Chodley Answer

Re: Move Sky Q Cable to come into a different room

Posted by a Superuser, not a Sky employee. Find out more

Well yeah but he should have known the mini can't do 4K

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