Discussion topic: Viewing card for new sky q

This message was authored by: Mark776 · ‎16 Jun 2024

I was being sent a new Sky Q box and had to return the other one to the DPD delivery driver who delivered it. Once plugged in it said insert viewing card. I presume the delivery driver has driven off with ours in the other box? Or was I meant to get a new one with the new box?

This message was authored by: Daniel0210 · ‎16 Jun 2024

@Mark776

You were meant to remove the viewing card before DPD took the faulty box away. You need to call Sky to order a replacement. It's no longer something the Messaging Team on here can help with.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Daniel0210 · ‎16 Jun 2024

@Mark776

You were meant to remove the viewing card before DPD took the faulty box away. You need to call Sky to order a replacement. It's no longer something the Messaging Team on here can help with.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Viewing card for new sky q

Viewing card for new sky q

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