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Discussion topic: Viewing Card

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Avatar for MattJ3
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This message was authored by: MattJ3

Message posted on ‎28 Oct 2025 07:21 PM

Viewing Card

I had to replacement sky Q box delivered today as the old one was broken, however the delivery guy took away with the old one with my viewing card. How can I get a new viewing card because I cannot get past the bot with my questioning

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎28 Oct 2025 07:26 PM

Re: Viewing Card

Posted by a Superuser, not a Sky employee. Find out more

@MattJ3 

You aren't the first person to do that and won't be the last but you'll need to persevere on the phone to order a replacement viewing card. 

Saying nothing when the automation kicks in sometimes gets you to an agent. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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