Very poor connection.

[CurlyQueen22]

I was recently persuaded to change to Sky Max.  Worst decision I've ever made.  I spend more time on 4g even sitting in my front room with the router !!  Sky Go has basically "gone" says it cannot connect to router even tho I have a good signal showing.  So next was sent a Sky Pod, started off a little slow but made a slight difference. Now tho, it spends more time flashing or just constantly on.  I am at a loss now as to what to do. 

[Greenfingers001]

Hi there @CurlyQueen22 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147