Using mobile as remote

[nigea99]

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@DiMach6695 wrote:

I can assure you I have updated the app and it's still not showing on the My Sky app for android, otherwise I wouldn't have asked.

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hi @DiMach6695 

Is the device connected to the same network as your SKy Q box ?

I am guessing you don't have an old version of android but  I probably should ask just in case (I haven't looked up which version it does need ) 

BTW I realised you wouldn't have asked if you could see it.  

[DiMach6695]

One UI V 7.0

Android Version 15

[DiMach6695]

And yes same network.

[Laing1]

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@DiMach6695 wrote:

I can assure you I have updated the app and it's still not showing on the My Sky app for android, otherwise I wouldn't have asked.

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@DiMach6695 are you looking on the My Sky app or the Sky Go app as there are no remotes on the MySky app and guessing that was a typo from you but you need the Sky Go app for the remote control 

[DiMach6695]

Problem fixed. Thank you brother